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THE ANSWER

THE ANSWER Super Lamella Shampoo, Refill, 320 ml

Kao THE ANSWER Super Lamella Shampoo in a 320 ml refill pouch for topping up the pump bottle. Kao describes it as the result of a century of its hair care research, aimed at hair that is moist, manageable, glossy, smooth and supple. A lamellar layer is built inside the shampoo to hold the care ingredients; Kao calls this Lamella Platform technology. The texture resembles a serum; you first spread the shampoo over the hair, and the lather carrying the care ingredients reaches its full length. Free of sulfates, parabens and synthetic colourants, and silicone-free. Bergamot and daphne scent.

Ingredients

Ingredients: Water, Sodium Methyl Cocoyl Taurate, Sodium Lauroyl Methylaminopropionate, Glyceryl Caprylate, Lauramidopropyl Betaine, Sodium Cocoamphoacetate, Myristyl Alcohol, Laureth-11 Carboxylic Acid, Cocamide Methyl MEA, Glycerin, Lauric Acid, Sodium Lauroyl Hydrolyzed Silk, Lanolin Acid, Olea Europaea (Olive) Fruit Oil, Bis-Methoxypropylamido Isodocosane, Hydrolyzed Keratin (wool), Malic Acid, gamma-Docosalactone, Sodium Dilauramidoglutamide Lysine, Hydrolyzed Hyaluronic Acid, Ceramide NG, Simmondsia Chinensis (Jojoba) Seed Oil, Squalane, Hydrolyzed Conchiolin Protein, Ethylhexylglycerin, TEA-Lauroyl Sarcosinate, Arginine, Aspartic Acid, Glycine, Alanine, Serine, Valine, Isoleucine, Proline, Threonine, Histidine, Phenylalanine, PCA, Sodium PCA, Sodium Lactate, Citric Acid, Butylene Glycol, PEG-7 Glyceryl Cocoate, Niacinamide, Tocopheryl Acetate, Ascorbic Acid, Cocamide MEA, PPG-2 Cocamide, PPG-3 Caprylyl Ether, Polyquaternium-52, Polyquaternium-67, Guar Hydroxypropyltrimonium Chloride, Stearoxypropyl Dimethylamine, Laureth-16, Sodium Hydroxide, Diethyl Sebacate, Isodecyl Glyceryl Ether, Sodium Benzoate, Stearyl Alcohol, Phenoxyethanol, Fragrance

Directions for use

How to use: Wet all the hair thoroughly, take an appropriate amount in your hand, spread it over all the hair, wash and rinse well. The maker recommends using it together with a THE ANSWER treatment. • Do not use if the scalp has wounds, eczema or other abnormalities; if irritation occurs, stop use and consult a dermatologist. • Avoid contact with eyes when refilling and during use; if it gets into the eyes, rinse thoroughly at once. • Do not store in hot places or in direct sunlight; keep it where children or people with dementia cannot swallow it by mistake.

This is the manufacturer's recommendation, provided as a guide. Our translation may contain errors. Please double-check the directions and ingredients on the actual product packaging before use.

Product details
JAN
4901301446190
Weight
350 g

Availability & dispatch

Sourced to order from a Japanese supplierWe purchase the item after your payment; if the supplier cannot fulfil it, we refund that item.

Dispatch from Japan
usually within 7-10 business days of payment, after we source the item (estimate, see Shipping Terms §2)
Transit time
after dispatch, EMS usually takes 6-12 days to the US and 5-14 days to other countries; not guaranteed (see Delivery Terms §1)

Shipping Terms · Delivery Terms

Delivery to United States

  • We deliver to United States
  • Minimum order: ¥8,000 in products (shipping is not counted)
  • Shipping is not included in product prices: it is calculated at checkout by the actual weight of the parcel and the destination, at Japan Post rates. We ship orders of any weight, even a single small jar. A very large order is split into several parcels automatically.
  • The parcel is insured for the full value of the goods; insurance is included in the shipping cost.
  • US import duty (12.5% of goods value) and the clearance fee are calculated and paid at checkout: nothing to pay on delivery.

Delivery terms · List of countries · Shipping Terms

Product of the Japanese market with Japanese labelling; check the ingredients for allergens and follow the manufacturer's directions. You use it at your own responsibility. Disclaimer & Health Notice

Shipping & returns
  • • Ships from Japan (Tokyo) with a tracking number. Shipping cost is calculated by weight and destination at checkout.
  • • Minimum order: ¥8,000 in products (shipping is not counted). For the United Kingdom, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Luxembourg and Portugal the minimum is ¥30,000.
  • • Import duties and taxes of your country, if any, are paid by the recipient. For the USA the import duty is calculated and paid at checkout (DDP): nothing to pay on delivery.
  • • Cancellation is possible within 48 hours of payment and only before dispatch. Returns: unopened items in their original sealed packaging can be returned within 14 days of delivery; return shipping is paid by the customer, and the item price is refunded to the original card within 14 days after we receive it. Opened cosmetics, supplements and food cannot be returned for hygiene reasons.
  • • Damaged, wrong or missing item: photograph the box and the item, obtain a damage report at your post office and email us within 7 days of delivery. Every parcel is insured for the full value of the goods; compensation follows the Japan Post claim procedure.
  • Full terms: Shipping Terms · Delivery Terms · Returns & Claims

1,940 JPY

Cashback for this purchase: +97 JPY

1,940 JPY

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Frequently asked questions

How long does shipping take?

Orders ship from Japan by EMS (Japan Post). Delivery time depends on your destination country. You'll get a tracking number as soon as your order ships, so you can follow it the whole way.

Is this a genuine Japanese product?

We buy from Japanese manufacturers, their distributors and Japanese retail stores, and ship from Japan. We check the JAN barcode, packaging and expiry date before dispatch.

How do I pay?

By card via Stripe at checkout, in your currency at the site's rate: the one you selected in the header, or your delivery country's currency (for example, tenge for Kazakhstan). Checkout shows the exact amount before you pay. If your card is in another currency, your bank may add its own conversion fee.

What if my order arrives damaged or wrong?

Contact us with photos and your order details. We handle it case by case.

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