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THE ANSWER

THE ANSWER EX Repair Treatment For Color Damage, 220 g

Kao THE ANSWER EX Repair Treatment FOR COLOR DAMAGE in a 220 g tube, made for hair damaged by repeated colouring. Kao states the goal as smooth, moisturised hair. The care is built on five ingredients Kao considers essential for beautiful hair: hydrolyzed keratin (wool), ceramide alpha (bis-methoxypropylamido isodocosane), malic acid, lanolin acid and olive fruit oil. In this version ceramide alpha and lanolin acid are at a higher level than in the other THE ANSWER treatments. The texture is very thick, forms strings and envelops the hair. Bergamot and daphne scent; apply after shampooing from mid-lengths to ends.

Ingredients

Ingredients: Water, Stearyl Alcohol, Dimethicone, Cetyl Alcohol, Dipropylene Glycol, Stearoxypropyl Dimethylamine, Lanolin Acid, Bis-Methoxypropylamido Isodocosane, Ceramide NG, Hydrolyzed Keratin (wool), Sodium Dilauramidoglutamide Lysine, Malic Acid, Olea Europaea (Olive) Fruit Oil, gamma-Docosalactone, Hydrolyzed Hyaluronic Acid, Hydrolyzed Conchiolin Protein, Arginine, Aspartic Acid, Glycine, Alanine, Serine, Valine, Isoleucine, Proline, Threonine, Histidine, Phenylalanine, PCA, Sodium PCA, Lactic Acid, Sodium Lactate, Butylene Glycol, Sodium Lauroyl Hydrolyzed Silk, Diethyl Sebacate, Behentrimonium Chloride, Isopropyl Palmitate, Di-C12-18 Alkyl Dimonium Chloride, Dipentaerythrityl Hexahydroxystearate/Stearate/Rosinate, Hydroxyethylcellulose, Amodimethicone, Ceteareth-7, Ceteareth-25, Cetrimonium Chloride, PEG-45M, Benzyl Alcohol, Isopropyl Alcohol, Alcohol, Caramel, Fragrance

Directions for use

How to use: 1) After shampooing, lightly remove excess water and dispense an appropriate amount of treatment into your hand (for semi-long hair, shoulder to armpit length, about the size of one muscat grape); 2) work it into the damaged areas from mid-lengths to ends; 3) after working it in well, rinse thoroughly. The maker recommends daily use together with THE ANSWER shampoo. • Do not use if the scalp has wounds, eczema or other abnormalities; if irritation occurs, stop use and consult a dermatologist. • Avoid contact with eyes; if it gets into the eyes, rinse thoroughly at once. • Keep it where children or people with dementia cannot swallow it by mistake.

This is the manufacturer's recommendation, provided as a guide. Our translation may contain errors. Please double-check the directions and ingredients on the actual product packaging before use.

Product details
JAN
4901301462022
Weight
230 g

Availability & dispatch

Sourced to order from a Japanese supplierWe purchase the item after your payment; if the supplier cannot fulfil it, we refund that item.

Dispatch from Japan
usually within 7-10 business days of payment, after we source the item (estimate, see Shipping Terms §2)
Transit time
after dispatch, EMS usually takes 6-12 days to the US and 5-14 days to other countries; not guaranteed (see Delivery Terms §1)

Shipping Terms · Delivery Terms

Delivery to United States

  • We deliver to United States
  • Minimum order: ¥8,000 in products (shipping is not counted)
  • Shipping is not included in product prices: it is calculated at checkout by the actual weight of the parcel and the destination, at Japan Post rates. We ship orders of any weight, even a single small jar. A very large order is split into several parcels automatically.
  • The parcel is insured for the full value of the goods; insurance is included in the shipping cost.
  • US import duty (12.5% of goods value) and the clearance fee are calculated and paid at checkout: nothing to pay on delivery.

Delivery terms · List of countries · Shipping Terms

Product of the Japanese market with Japanese labelling; check the ingredients for allergens and follow the manufacturer's directions. You use it at your own responsibility. Disclaimer & Health Notice

Shipping & returns
  • • Ships from Japan (Tokyo) with a tracking number. Shipping cost is calculated by weight and destination at checkout.
  • • Minimum order: ¥8,000 in products (shipping is not counted). For the United Kingdom, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Luxembourg and Portugal the minimum is ¥30,000.
  • • Import duties and taxes of your country, if any, are paid by the recipient. For the USA the import duty is calculated and paid at checkout (DDP): nothing to pay on delivery.
  • • Cancellation is possible within 48 hours of payment and only before dispatch. Returns: unopened items in their original sealed packaging can be returned within 14 days of delivery; return shipping is paid by the customer, and the item price is refunded to the original card within 14 days after we receive it. Opened cosmetics, supplements and food cannot be returned for hygiene reasons.
  • • Damaged, wrong or missing item: photograph the box and the item, obtain a damage report at your post office and email us within 7 days of delivery. Every parcel is insured for the full value of the goods; compensation follows the Japan Post claim procedure.
  • Full terms: Shipping Terms · Delivery Terms · Returns & Claims

2,590 JPY

Cashback for this purchase: +130 JPY

2,590 JPY

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Frequently asked questions

How long does shipping take?

Orders ship from Japan by EMS (Japan Post). Delivery time depends on your destination country. You'll get a tracking number as soon as your order ships, so you can follow it the whole way.

Is this a genuine Japanese product?

We buy from Japanese manufacturers, their distributors and Japanese retail stores, and ship from Japan. We check the JAN barcode, packaging and expiry date before dispatch.

How do I pay?

By card via Stripe at checkout, in your currency at the site's rate: the one you selected in the header, or your delivery country's currency (for example, tenge for Kazakhstan). Checkout shows the exact amount before you pay. If your card is in another currency, your bank may add its own conversion fee.

What if my order arrives damaged or wrong?

Contact us with photos and your order details. We handle it case by case.

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